Terms & Conditions

 LIMITATION OF LIABILITY

VONO EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. VONO' LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY. THE PURCHASE PRICE PAID IS THE PRICE PAID DIRECTLY FROM VONO, NOT A SECONDARY SOURCE. NO LIABILITY OR CLAIM WILL BE HONORED FROM A SECONDARY SOURCE, NOR FOR GOODS SOLD "AS IS" OR IDENTIFIED AS SECOND QUALITY.

Third Party Payment Provider

If customer choose to use a third party payment system provider ("Third Party Provider") and Vono is charged fees by the Third Party Provider, Vono reserves the right to seek reimbursement from customer for any and all costs paid to the Third Party Provider for the transfer of funds, retrieval of payment detail, or any other purpose from the Third Party Provider.

Intellectual Property

Customer shall have no right, title, or interest in the trade names, trademarks, trade dress, copyrights, patents, domain names, product names, brochures or any other intellectual property rights reserved by Vono, or any trademarks or service marks owned by suppliers to Vono. All materials contained on the www.vonoproducts.com website are subject to the ownership rights of Vono and its suppliers. Customer shall have no right to copy or use any of the intellectual property of Vono or its suppliers without Vono' written permission by an Officer of the Company.

Vono' Performance of Services

In conjunction with customer's purchase of product, Vono may perform certain services for customer on customer premises such as delivering, installing,ordering, performing inventory management, or putting-away product (collectively, the "Services"). Customer will hold harmless and indemnify Vono, its officers, directors, employees, agents, subcontractors or representatives from and against any and all claims, including bodily injury, death, or damage to personal property, and all other losses, liabilities, obligations, demands, actions and expenses, whether direct or indirect, known or unknown, absolute or contingent, incurred by Vono related to the performance of Services for customer (including without limitation, settlement costs, and any and all other expenses for defending any actions or threatened actions) arising out of, in whole or in part, any act or omission of customer, its employees, agents, subcontractors or representatives.

 Code of Conduct

Customer agrees to refrain from taking any action that may cause a Vono employee to violate the Sales Policy Guidelines. Customers should report any alleged violations by calling the Vono Customer care line.( Vono Connect centre

Customised Product

Customer may order customised products ("Customised Product(s)") created to customer's specifications. Vono is not responsible for verifying or confirming the accuracy of specifications provided by customer to Vono for Customised Products. VONO PRODUCT’S WARRANTY TERMS INCLUDED IN THESE TERMS AND CONDITIONS DO NOT APPLY TO CUSTOMISED PRODUCTS. All Customised Products are sold on a "FINAL SALE" basis only, and no cancellations, returns, refunds or credits are allowed.

 Order/Invoice Cancellation

All ordered product or invoice cancellations of which payment has been made must be approved by Vono management, and may be subject to restocking fees, bank charges and other charges.

Force Majeure

Vono shall not be liable for any delay in servicing order or sales performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, quarantines, shortages, communication or power failures, fire, accident, explosion, inability to procure  or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of Vono in the conduct of its business. Read more

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