Warranty policy

Warranty Policy

LIMITED WARRANTY

ALL PRODUCTS SOLD ARE WARRANTED BY VONO ONLY TO CUSTOMERS FOR:   FOR INDIVIDUAL USE, VONO WARRANTS PRODUCTS AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF ONE (1) YEAR AFTER THE DATE OF PURCHASE FROM VONO, UNLESS OTHERWISE STATED. PROVIDED THAT VONO ACCEPTS THE PRODUCT FOR RETURN DURING THE LIMITED WARRANTY PERIOD, VONO MAY, AT ITS OPTION: (i) RECOVER; (ii) REPLACE FROM CURRENT PRODUCT LINES AT TIME OF REPLACEMENT; OR (iii) REFUND THE AMOUNT PAID BY CUSTOMER. CUSTOMER MUST RETURN THE PRODUCT TO THE APPROPRIATE VONO FACTORY OR AUTHORIZED SALES OUTLET. NO WARRANTY IS EXPRESSLY STATED OR IMPLIED FOR THE REMOVAL AND INSTALLATION OF SAID PRODUCT; WARRANTY IS SOLELY FOR THE PURCHASE PRICE PAID FOR THE VONO PRODUCT.

WARRANTY DISCLAIMER

A. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE, IS MADE OR AUTHORIZED BY VONO. VONO DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF PRODUCT MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, AND PRODUCT MODIFICATION.

Warranty Product Return

Before returning any product, customer shall: (i) write or call the Head, Sales & Marketing or the regional Customer Service Executive in the territory from which the product was purchased; or (ii) call Vono Connect centre on 08099993024 or send sms to 08098686661 or email vonoconnect@vonoproducts.com ,info@vonoproducts.com and state the date, the original invoice number, the stock number, and a description of the defect. Proof of purchase is required in all cases.(invoice & receipt)

Product’s Warranty

For information on a specific product warranty, please contact the Vono Products Plc Head office or call Vono connect centre 08099993024, 08174589693.

 

Product Information

Brochure/Website Information

Vono reserves the right to correct publishing errors in its brochure or its websites. Product depictions in the brochure or websites are for illustrative purposes only. Possession of, or access to, any Vono brochure, literature or websites does not constitute the right to purchase products. Readmore

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